As of 1st June 2015, Areca Design will handle day-to-day support and design requests for all Wildfire Internet clients.


Design & Website Support

This service covers design changes or requests and day-to-day support for website issues.


Areca Design

Tel No: 01386 570 360

Monday to Friday (excl Public Holidays)

9am - 5.30pm (GMT)


You can find answers to common questions 24/7 using our knowledge based system and FAQ's available here in the client portal. This should always be your first port of call as it may be the fastest way to resolve your query or problem.


If the client portal does not contain an answer, then please submit a ticket by clicking the New Ticket button and we will respond during our support hours above.


What's Included In Support: The support desk is not intended for training sessions or general advice - see topic: What's Covered In Support.


Wildfire Internet Marketing Clients


If you have purchased our marketing service and need assistance with your marketing, please use the service below. 

Note: All design and day-to-day website issues can only be logged on the 01386 570 360 number given above.


Marketing Centre

Tel No: 0845 643 1290 

Email: support@wildfireinternet.co.uk

Monday - Friday (excl. Public holidays)

9am - 5pm (GMT)

Client Manager: Call your client manager on their direct numbers if preferred


Wildfire Internet Custom Apps

If you have purchased custom apps from WIldfire Internet, please raise any queries relating to the custom app using the service below:


Development Centre

Email: dev@wildfireinternet.co.uk 

Monday - Friday (excl. Public holidays)

9am - 5pm (GMT)