Send automated product review emails to buyers to prompt them to leave more reviews on your site.


Once the reviews have been received, you are able to approve them and also feature a review. 



Set Up


First via Page Manager, set up a new product review page which will be used to remind the buyer to leave a review. Turn off the "PageType" navigation so it isn't included in your header, footer or other links. Tick to prevent Google from indexing this page too. 


Include the product details tag {{ products_bought }} in the body of your email; this contains a list of the purchased product(s) for that order with a link to click to leave a review against each order. For re-ordering, include the tag {{ products_bought_reorder }}


In Email Tasks, set up a new task with the Event: New Order. Select the page you set up previously for the email content and set how many hours / days before the email goes out. It is recommended that you set this to 3 - 7 days dependent upon your delivery timescales. Leave the "Replace" field unticked.


Approving & Managing Your Reviews


You can manage your reviews via Admin > Product Reviews. New reviews appear in the "New" section and you can then edit them and set them to Checked so that they appear on the site, or need further customer service and are not spammy. Once checked, they will move into the "Checked" section. 


You can also suspend a review or "feature" a review so that it appears in the "Product Review" app (which you can add as a sidebar or main body app).